Article Archives

6 Tips for Writing a Customer Survey

Lately, I’ve spent some time discussing customer surveys. I don’t want to run the topic into the ground, but it’s something that I believe is very important for companies to focus on. Too many companies have no real idea what … Continue reading


5 Reasons You Need to Survey Your Customers

Last month, I talked a little bit about some of the tactics you can use to increase response rates to your customer surveys. Today, I want to take a step back and cover some of the reasons you need to … Continue reading