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A Few Reasons I Delete Emails Without Opening Them

Thursday, April 8th, 2010
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Every day, I get emails from companies I’ve done business with in the past or businesses whose email lists I signed up on for one reason or another. And every day, I end up deleting a number of these emails without ever opening them and reading a word of what’s inside.

Today, I asked myself “Why do I delete so many emails without opening them?” As I sat back and thought of the answer, a few reasons came to mind. I thought I’d share them with you as these are things you should be aware of when emailing your customers. By understanding these reasons and avoiding common mistakes, you can increase your email open rates and get a higher ROI on your email marketing campaign.

  • The company emails too often—There are some companies that send me emails literally every single day. Every day, there’s a new sale. This sale is bigger than the last, and I have to act now if I want to get a good deal. Needless to say, after a few days of being on this email list, I stopped opening any of the messages. They were all the same, and no sale seemed any better or different from all the other ones. Don’t be a pest by emailing your subscribers too often. You’ll annoy them, and they’ll stop reading your messages.
  • The subject line doesn’t offer a reason to open it—My inbox is constantly working. I get a lot of emails, so if you want me to pay attention to your marketing, you’d better have a strong subject line that grabs my attention and reels me in. Check out these 5 tips for improving your email subject lines.
  • I’m too busy to read it—It seems like a lot of companies send me emails during the middle of the work day when I’m at my very busiest. If I’m in the middle of working and answering work-related emails, the chances of me stopping to read an email about a sale on shoes is pretty slim. And it looks like I’m not alone. According to these statistics, emails sent on the weekends and at 8:00AM during the week have the highest open rates. You have to get to your subscribers before they get caught up in their busy days.
  • It’s from a company I don’t recognize—Gmail does a pretty good job of separating spam, but occasionally, I’ll still get emails from companies I know I didn’t sign up for. Never spam people. It’s a surefire way to kill your email marketing campaign. Instead, follow these email marketing best practice rules.

What are some of the reasons you don’t open emails? Share your experiences. It could help others create more effective email marketing campaigns.

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Can You Spot the Email Subject Line Mistake?

Tuesday, December 29th, 2009
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Let’s play a game, shall we? I’ve come up with a list of email subject lines you might see a company use in their marketing campaign. However, each subject line has a mistake that could land the message in the spam folder. See if you can spot the mistakes. The answers are at the bottom of this post.

Subject Line #1: Save 15% on Your Order!!! Deal Ends at Midnight!!!

Subject Line #2: 15% OFF ALL ORDERS PLACED BY MIDNIGHT!

Subject Line #3: Re: Saving money on my car insurance

Subject Link #4: VICODIN for 25% off Retail Price

Subject Line #5: Make Millions with This Hot Stock Tip!

What’s wrong with these subject lines?

Think you know why these subject lines could get flagged as spam? Check out the answers below to see if you’re right.

Subject Line #1: Save 15% on Your Order!!! Deal Ends at Midnight!!!

The problem with this subject line is its excessive punctuation. In general, exclamation points are a cheap trick to try to stir up some excitement, but it’s okay to use one in your subject line. However, using six exclamation points is unacceptable, and it will land you in the spam folder more times than not.

Subject Line #2: 15% OFF ALL ORDERS PLACED BY MIDNIGHT!

Using all caps is another surefire way to get flagged as a spammer. I’ve seen some companies use all caps on just one or two words in the subject line to place emphasis on it, but that’s not a good idea either. Never use all caps in your subject line. It’s like holding up a sign that says “THIS MESSAGE IS SPAM!!!”

Subject Line #3: Re: Saving money on my car insurance

I’ve noticed a surplus of emails in my spam folder with “Re:” subject lines. It’s a trick used by spammers to make you think the message is a reply to an email you sent them. Never use a “Re:” subject line in your email marketing campaign.

Subject Link #4: VICODIN for 25% off Retail Price

This subject line actually suffers from two problems:

1. Vicodin is written in all caps

2. Selling drugs, supplements, etc. reeks of spam, and such messages will almost always get flagged

Subject Line #5: Make Millions with This Hot Stock Tip!

If you put the phrase “make millions” in your subject line, you might as well not even bother sending out your message because it will get flagged as spam. You can’t make ridiculous, too-good-to-be-true claims in your subject lines because that’s exactly what spammers do.

Did you spot all of the mistakes?

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