If you’ve been blogging for any extended period of time, you’ve dealt with negative comments. Like most bloggers, you probably struggled with how to handle negative comments when they first started trickling in. Do you approve them? Delete them? Approve them and ignore them? Approve them and fight back?
I’ve always been a proponent of allowing negative blog comments. Here’s why:
- Censorship drives away readers—The great thing about blogs and social media in general is that everyone has a voice. It’s not just the author who gets to talk; readers get to offer their feedback too. As soon as you start weeding out the comments you don’t like, you damage this dynamic, and over time, that will cause you to lose readers.
- Negative comments fuel discussion—When everyone agrees with each other, there’s nothing exciting to talk about. It’s when people disagree and have passion for their beliefs that the best conversations tend to be sparked. And for a blog, there’s nothing better than a lively conversation taking part in the comments. That keeps readers interested and coming back for more.
- Negative comments cause readers to stand up for you—Just because some people disagree with you and let you know vehemently doesn’t mean that everyone else feels the same way. I’ve found that most times I receive a negative comment, some of my readers will jump to my defense and “fight back” against the person who left the negative remark. That’s a nice feeling and it builds loyalty.
- You’re not always right—Let’s be honest—sometimes, negative comments are warranted. You’re not always going to be right about everything, and it’s good for you to get called out on occasion. You can learn from your readers and become a better blogger.
Do you allow negative comments on your blog? Why or why not?